Privacy Policy

1. Who We Are

VelvettPlay Entertainment Ltd ("VelvettPlay", "we", "us", "our") operates the free social entertainment platform at velvettplay.com. Our registered address is Level 4, 55 Queen Street, Auckland CBD, Auckland 1010, New Zealand.

For privacy enquiries, contact: privacy@velvettplay.com

2. What Data We Collect

2.1 Registration Data

When you create a free account, we collect: first and last name, username, email address, date of birth (to verify you are 18+), and country of residence.

2.2 Usage Data

We automatically collect: IP address, browser type and version, pages visited, time spent on pages, and in-game score data. This is used to improve our service.

2.3 Contact Form Data

If you contact us, we collect the information you provide in your message.

2.4 No Financial Data

VelvettPlay does not process any payment information. We do not collect credit card numbers, bank details, or any financial data whatsoever. Our platform is entirely free.

3. How We Use Your Data

• To provide and maintain the platform and services
• To verify your age (18+ requirement)
• To display leaderboard rankings
• To respond to support enquiries
• To improve our platform and games
• To comply with applicable laws in New Zealand

4. Legal Basis (New Zealand Privacy Act 2020)

We process your personal data in accordance with the New Zealand Privacy Act 2020. Our legal basis for processing is: (a) performance of a contract (providing the service you registered for); (b) legitimate interests (improving the platform); and (c) compliance with legal obligations.

5. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share data with trusted service providers (hosting, analytics) under strict data processing agreements. We may disclose data if required by New Zealand law.

6. Cookies

We use session cookies to remember your age verification and session state. We use analytics cookies to understand platform usage. No advertising or tracking cookies are used. You can disable cookies in your browser settings.

7. Data Retention

We retain account data for as long as your account is active. Upon account deletion request, we remove your personal data within 30 days.

8. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to: access your personal data, correct inaccurate data, request deletion of your data, and lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz).

To exercise any of these rights, contact us at privacy@velvettplay.com.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

10. Children

VelvettPlay is strictly for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we become aware that a user is under 18, we will delete their account and associated data immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. Continued use of the platform after changes constitutes acceptance.

12. Contact

For privacy-related questions: privacy@velvettplay.com

VelvettPlay Entertainment Ltd, Level 4, 55 Queen Street, Auckland CBD, Auckland 1010, New Zealand.