Responsible Gaming

Our Platform is 100% Free

VelvettPlay is a free social entertainment platform. There is no real money involved at any stage. You cannot deposit, spend, win, or lose real money on this platform. All in-game points are purely virtual and have absolutely no monetary value.

Who Should Use This Platform

VelvettPlay is designed for adults (18+) who enjoy the strategy and entertainment of card games and arcade-style play — without any financial component. It is a hobby platform, like playing chess online or a video game.

Signs of Problematic Gaming Behaviour

Even though VelvettPlay involves no real money, we encourage all users to play responsibly. Signs that you may want to take a break include:

• Playing for extended periods without breaks
• Feeling anxious or irritable when not playing
• Neglecting responsibilities, relationships, or sleep to play
• Using entertainment platforms as an escape from stress

If any of these apply, we encourage you to take a break and speak with someone you trust.

Self-Help Tools

You can close your VelvettPlay account at any time by emailing supp@velvettplay.com. We will delete your account within 5 business days.

Support Organisations in New Zealand

Organisation	Phone	Website
Problem Gambling Foundation NZ	0800 664 262	pgf.nz
Gambling Helpline NZ	0800 654 655	gamblinghelpline.co.nz
Lifeline NZ (general wellbeing)	0800 543 354	lifeline.org.nz